Who we are
A few interesting things you might not know about us.
- Big Firm Experience: We have all worked in big, national law firms. We understand how that model works, and why we believe our model allows us to better serve our clients (and live a better life!).
- Government Experience: Kris Klein and Shaun Brown each have several years of experience working in government. It never hurts to understand the inner-workings of how law and policy are made.
- In-house experience: Immediately prior to joining nNovation, Timothy Banks was in-house counsel at Amazon Web Services,
so he understands directly what it is like to be client-side.
- Staying up-to-date on the law: Kris, Timothy and Shaun are authors of leading text books on Canadian privacy law. This helps ensure that we (and many other practitioners across Canada) are always up-to-date on the latest legal developments.
- Shaping the development of the profession: Kris Klein has been the Canadian Managing Director of the International Association of Privacy Professionals (IAPP) for ten years now. In case you haven’t heard of it, at 40,000 members, the IAPP is the largest and most important association for privacy professionals in the world.
- Shaping future minds: Kris Klein and Shaun Brown teach the Law of Privacy at the University of Ottawa Faculty of Law.
Visit Our Team for more information about each of us.
What we do
These are the types of things we really like to do.
- Privacy Guidance: With three of the leading experts in Canadian privacy law, our firm works on a wide range of privacy-related matters, including: drafting online privacy notices; developing comprehensive privacy policies and procedures; conducting privacy impact assessments (private, public and health care sectors); advising on risk reduction strategies with the implementation of new technologies, including artificial intelligence and predictive analytics; advising on employment privacy issues; and responding to privacy commissioner investigations.
- Data Breach Response and Preparedness: We are always ready to guide organizations through the challenging process of responding to a data breach, which includes an assortment of tasks, such as: advising on Canadian data breach notification legal requirements; developing consumer notices and other aspects of public messaging; retaining and liaising with forensic investigators, breach response service providers, and credit bureaus; communicating with privacy commissioners across Canada; and negotiating with insurance providers. We also work with clients to prepare for breaches by developing breach response plans, building breach-related terms into commercial agreements, and advising on cyber-security insurance requirements.
- Information Security: We apply a risk-based approach to helping our clients understand Canadian legal requirements for information security, leveraging our relationships with top IT-security experts when more technical guidance is necessary.
- Commercial Agreements: We provide end-to-end negotiation of many forms of commercial agreement. Our sweet spot is data-driven or IT agreements, such as software as a service (SaaS) and other cloud computing agreements, data licensing arrangements, or online marketing and advertising agreements. We bring our experience negotiating on both sides of the aisle – technology and data providers and technology and data users – to provide a sensible, risk-based approach to resolving issues during negotiations.
- Access to Information: We help clients obtain access to information from public sector bodies across Canada. We have the experience to know what to ask for, how to ask for it, and how to negotiate with access to information professionals. Our team also assists public sector clients in responding to access to information requests when outside assistance is required.
- eMarketing, Telemarketing and Adtech: We have extensive experience with online advertising practices, including: email marketing and anti-spam legislation (Canada’s Anti-Spam Legislation); the Canadian Unsolicited Telecommunications Rules (telemarketing); and the application of privacy law requirements to online behavioural advertising, mobile advertising, and cross-device tracking.
- Tribunal and Agency Advocacy: We represent clients before various tribunals and agencies, including privacy commissioners across Canada, the Competition Bureau, and the Canadian Radio-television and Telecommunications Commission.
- Public Policy: We have a keen interest in helping to shape and improve law and policy. This includes drafting responses to public consultations, making submissions to legislative committees, and meeting with public officials on matters related to privacy and anti-spam legislation.
- Coordinating With Other Expert Counsel: Staying focused on our expertise means that we don’t even try to be good at everything. However, we have a network of lawyers we work with in Canada and abroad to help you get the counsel you need in the areas and jurisdictions outside of our own.